Question 1

What is CLU?

Accepted Answer

CLU is an AI agent orchestration platform that builds and manages autonomous, interconnected agents. It operates across 5 layers — Interface, SmartAgents, Skills, Connectors, and Platform Modules — connecting any AI agent (Claude, ChatGPT, custom bots) to any tool (SAP, Salesforce, WhatsApp, Google Sheets) via MCP.

Question 2

What is the difference between a SmartAgent and a Skill in CLU?

Accepted Answer

A SmartAgent is an autonomous multi-step reasoning process that uses LLM reasoning, decision branching, and human-in-the-loop gates — suited for complex workflows. A Skill is a pre-defined execution pattern that runs in under 50ms with zero LLM tokens — suited for deterministic, event-triggered tasks. CLU Skills are compatible with Claude's CLAUDE.md format.

Question 3

How does CLU reduce operational costs by 80%?

Accepted Answer

CLU automates end-to-end business processes with autonomous SmartAgents and Skills. Tasks that required multiple people over days — like regulatory filings, claims processing, or post-consultation coordination — are completed automatically in minutes. Human involvement is limited to decisions that genuinely require it.

Question 4

What integrations does CLU support?

Accepted Answer

CLU provides 30+ production-grade connectors including Google Sheets, SAP RFC, HubSpot, Salesforce, SendGrid, WhatsApp, Slack, Shopify, MercadoLibre, BigQuery, and more. All connectors are available via the CLU API at api.clu.lat.

Question 5

What industries does CLU serve?

Accepted Answer

CLU serves consulting, e-commerce, healthcare, finance, SaaS, and manufacturing/mining enterprises. Use cases include meeting summary automation, dynamic pricing, appointment coordination, regulatory filing, usage-based upsell flows, and SAP supply chain orchestration.

Question 6

How does CLU handle security and credentials?

Accepted Answer

CLU includes a Vault module with AES-256 encryption for all credentials. No API key or secret is ever exposed in code, logs, or responses. Access is scoped per agent and per skill, with a full immutable audit trail of every credential access.