CLU is The Agent Factory — a company that builds and deploys AI agents on demand. Describe your operation or pain point and CLU designs, deploys, and runs AI agents that do the work. 85.3% cost reduction and 37x faster resolution verified in production.

What is the difference between a SmartAgent and a Skill in CLU?

A SmartAgent is an autonomous multi-step reasoning process that uses LLM reasoning, decision branching, and human-in-the-loop gates — suited for complex workflows. A Skill is a pre-defined execution pattern that runs in under 50ms with zero LLM tokens — suited for deterministic, event-triggered tasks. CLU Skills are compatible with Claude's CLAUDE.md format.

How does CLU reduce operational costs by 80%?

CLU automates end-to-end business processes with autonomous SmartAgents and Skills. Tasks that required multiple people over days — like regulatory filings, claims processing, or post-consultation coordination — are completed automatically in minutes. Human involvement is limited to decisions that genuinely require it.

What integrations does CLU support?

CLU provides 30+ production-grade connectors including Google Sheets, SAP RFC, HubSpot, Salesforce, SendGrid, WhatsApp, Slack, Shopify, MercadoLibre, BigQuery, and more. All connectors are available via the CLU API at api.clu.lat.

What industries does CLU serve?

CLU serves consulting, e-commerce, healthcare, finance, SaaS, and manufacturing/mining enterprises. Use cases include meeting summary automation, dynamic pricing, appointment coordination, regulatory filing, usage-based upsell flows, and SAP supply chain orchestration.

How does CLU handle security and credentials?

CLU includes a Vault module with AES-256 encryption for all credentials. No API key or secret is ever exposed in code, logs, or responses. Access is scoped per agent and per skill, with a full immutable audit trail of every credential access.

🚚 Logistics & Distribution · Post-Sale Sync

Post-Installation Sync from TopDesk to Salesforce Without Manual Data Entry

Installation Confirmed. CRM Updated. Automatically.

Post-sale cycle closure that eliminates hours-to-days of CRM sync delay.

Solution design · numbers modeled on the operation described

<60s

CRM sync post-installation (was hours-days)

-90%

Sales team coordination hours/week

100%

Audit traceability per installation

CRM records were frequently stale or missing critical installation data. The time from installation completion to CRM update was hours to days. The sales team was spending ~10 hours per week on manual coordination — and if a key person rotated out, the process collapsed entirely.

// the problem

After a device was installed and the field service ticket was closed, someone had to manually update the CRM with the installation details: serial number, location, sign-off confirmation. This process took hours to days, leaving CRM data stale and unreliable. Account managers could not trust the system. Sales reporting was based on incomplete data. When a coordinator left the company, the synchronization process often broke completely.

// what CLU does

CLU detects the moment a field service ticket is closed via webhook, validates the completion data, updates the CRM in under 60 seconds, notifies the account manager via WhatsApp, and generates a complete audit trail — with no human intervention at any step.

// the agents, in order

1
Webhook Listener
Detects ticket closure in the field service system the instant it happens — zero polling delay
2
Rules Engine
Validates completion data: all required fields present — serial number, location, installation sign-off — before proceeding
3
CRM Agent
Updates the CRM opportunity via API in under 60 seconds — serial number, status, completion date, location confirmed
4
Notifier
Sends WhatsApp message to account manager with installation confirmation details immediately after CRM update
5
Audit Logger
Creates immutable audit record: who closed the ticket, what data was transferred, which systems were updated, timestamp of every action
6
Exception Handler
If validation fails — missing serial number, incomplete sign-off — escalates to the right person immediately with full context

// systems it talks to

TopDesk Webhook
Salesforce API
WhatsApp Notify
Audit Log Agent
Rules Engine

// the economics

-95% missing CRM records · Zero missed updates · Collapse risk eliminated

// CLU · the agent factory

Is your operation like this one?

Describe it in your own words on the home page. CLU draws your process as an operation map, with the agents, the systems and an estimate for your volume.

Draw it for my operation ▶or book 20 min

// more cases in Logistics & Distribution

Closed-Won Deal to Field Service Installation Ticket in Under 60 SecondsClient onboarding orchestration that eliminates 1-3 days of manual coordination delay.
Port Drayage Orchestration from Vessel Arrival to Delivery: Zero DemurrageDashboards show you a container is late. CLU reassigns the truck before you even open the dashboard.
Freight Broker Quoting Automated: Carrier Rates to Quote in Under 15 MinutesQuote turnaround under 15 minutes. $15K/month in pipeline value captured. 60% reduction in quote-to-close cycle.
Freight Document Processing Automated: Bills of Lading, Customs and POD Without Manual HandlingFrom 2–3 hours of manual document handling to fully automated. $15K–$20K monthly savings.

← all use cases