— cluagents.comReal results.
Real enterprises.
Every number below comes from sustained production deployments — not pilots, not simulations.
How a Major Health Insurance Provider Cut Costs by 85% with AI Agent Orchestration
299,290 real interactions. 18 months in production. Not a pilot.
AGENT — Martina
Autonomous AI agent deployed to handle customer inquiries end-to-end — coordinating CRM, ERP, and internal databases without human intervention.
KEY RESULTS
- USD 1.16 → USD 0.17 cost per interaction
- 20 minutes → 32 seconds median resolution
- USD 296,299 accumulated savings in 18 months
- 8.9% negative sentiment — operationally acceptable
Client identity anonymized at their request.
How a CLU Agent Took Over 87% of a Help Desk in 37 Days
6,775 real cases. 37 days in production. Not a pilot.
AGENT — Help Desk Agent
Autonomous agent processing identity verification cases end-to-end — overnight batch runs clear the queue before human agents arrive, turning a 9-5 operation into 24/7 coverage.
KEY RESULTS
- $2,700/month team → $500/month agent (81% cost reduction)
- 87.4% of all volume automated by end of month 1
- 82.2% approval rate — identical to human team (82.3%)
- 88.9% SLA compliance vs 83.1% for human agents
- Deployed from zero to production in under 1 week
Client identity anonymized at their request.
How an Industrial Group Surveyed SAP ECC and SAP BW in 4 Weeks Instead of 8 Months
26 objects end-to-end in 72 minutes. Not a pilot.
AGENT — SAP Survey Agent
Read-only harvesting agent deployed inside the customer network, connected to both SAP ECC and SAP BW — reads metadata directly over RFC and writes the AS-IS document from what it measured.
KEY RESULTS
- 97% reduction in person-hours: ~600 PH → ~15 PH across a 15-object scope
- Both SAP systems — ECC and BW — read in a single run, evidence cross-referenced
- AS-IS documentation cycle compressed from 6–8 months to 4 weeks
- 208 pages delivered, 14 fixed sections per object, zero hand-written facts
- Findings the manual method never surfaced: 60 customer DataSources hidden in $TMP
Client identity anonymized at their request.
MORE COMING
Additional case studies in progress across industries.